Cookie policy

Cookies are small text files that a website stores in your browser. When you open a page again, your browser sends them back, so the site can remember something, such as your language or the fact that you’re logged in.

localStorage and sessionStorage are similar storage spaces built into your browser. The difference is that they stay on your device and aren’t sent to the server with every request. Whatever is in localStorage stays until it’s deleted. sessionStorage is emptied as soon as you close the tab.

The European ePrivacy rules, overseen in Belgium by the Data Protection Authority (GBA/APD), apply to all three in the same way. So this policy covers all three, and when we say “cookies” below, we mean all of them.

We keep it to the minimum. Everything we store ourselves is first-party: it comes from horecabenelux.com, stays in your browser and is only used to make this site work for you. We don’t use it to build a profile of you, and we don’t share it with anyone.

• Strictly necessary: your language, your cookie choice, your webshop cart and, once you log in, your login and the business you are working on in your account; in HB Dine (ordering at the table), also your table session, your language at the table, the dishes you picked but did not send yet and the team’s paired device. The site can’t work properly without these, so the law doesn’t require your consent for them.
• Functional: the ads you save on the Marketplace, a note that you’ve already seen the opening animation during this visit, and whether the HB Dine screens of the team and the owner play sounds. These stay in your browser, aren’t sent to us and only serve something you use or see yourself, so they don’t need your consent either.
• External media: maps from OpenStreetMap. These only load after you allow them.

No analytics, no advertising, no tracking pixels and no social media plugins. We don’t follow you around other websites.

Below is everything horecabenelux.com stores in your browser or loads from third parties. We don’t place anything else.

The login cookie __Secure-better-auth.session_token only applies once you log in to an account. As long as you browse without logging in, it isn’t set.

“HttpOnly” and “Secure” mean that scripts on the page can’t read these cookies, and that they’re only sent over an encrypted connection.

On business, event, partner and Marketplace pages, we can show a map from OpenStreetMap. The map is loaded directly from the servers of the OpenStreetMap Foundation (OSMF). This means your browser sends your IP address to the OSMF, which may also set technical cookies of its own. The OSMF is based in the United Kingdom, for which the European Commission has adopted an adequacy decision.

That’s why maps are off by default. Instead of the map, you’ll see a “Show map” button. Click it and the map loads. You can also allow maps everywhere in the cookie banner or in the panel below. Until you do, no data goes to OpenStreetMap.

What the OSMF does with that data is explained in its privacy policy.

The social media icons and share buttons on our site are ordinary links: they load nothing from those networks in the background. Only when you click one do you go to that network, whose own privacy and cookie policy then applies.

Strictly necessary storage is always on, because the site can’t work without it. For external content such as maps, you decide. Withdrawing your consent is just as easy as giving it, and takes effect straight away.

We store your choice in your browser (hb-consent) for 12 months. After that, we ask again. You can change it here at any time, as often as you like.

You can also delete or block cookies and other site data yourself in your browser settings. Here’s how in the most common browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Good to know: clearing the site data for horecabenelux.com also empties your webshop cart and removes your saved ads. We’ll also ask for your cookie choice again.

If you block all cookies, some parts of the site won’t work properly. For example, we won’t be able to remember your language or keep you logged in.

If we change what we store, we’ll update this policy, along with the version and date at the top of this page.

Should we ever want to use analytics or marketing cookies, we’ll ask for your consent first and add them to the overview above beforehand. Nothing of that kind is placed until you say yes.

Questions about cookies or this policy? Email us at privacy@horecabenelux.com. How we handle your personal data in general, and what your rights are, is explained in our privacy policy.